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Senior UX Designer

ShipHero partners with thousands of eCommerce brands to help them scale and profitably grow their business. We are a leading B2B SaaS provider of Warehouse Management Software (WMS) and offer fulfillment as a service. We provide a robust suite of fulfillment solutions for the brands we serve, including the ability to improve their transit times and shipping costs and deliver an outstanding customer experience. We serve more than 10% of Shopify Plus stores globally and have over 100 million packages shipped. With a near-perfect accuracy rate in fulfilling orders and orders shipped on time, brands can count on us.

This is a remote position with regular communication using video chat and Slack. Applicants should be able to work during regular business hours in the Eastern Time Zone and be located within this time range ( UTC-7 to UTC+1 ).

ShipHero strongly emphasizes asynchronous work, so you can have large chunks of uninterrupted time to focus and work.
For more information about our internal communication philosophy, click HERE.

About the Role
As a Senior UX Designer:

  • You will drive the design-thinking process by partnering with other designers and team members.
  • You will Gather insights and interview key stakeholders to develop a deep understanding of ShipHero and the task at hand.
  • You will use different design methodologies to solve problems and brainstorm potential solutions.
  • You should be able to create prototypes to test proposed solutions and create high-resolution designs.
  • You will test your solutions and iterate agilely while closely collaborating with front-end teams.
  • You will maintain our design system to ensure consistency across the product in collaboration with other designers.

About You

  • You have +5 years of working as a UX designer.
  • You are a curious person, constantly asking “why.”
  • You are excited by a challenge.
  • You are a geek who loves learning and can spend hours discussing a subject.
  • You know what you are good at and believe in sharing that knowledge with others.
  • You embrace your vulnerability and enjoy being surrounded by people who master subjects you don't
  • You don't view failure as a setback; you take advantage of the chance to learn and iterate.
  • You have a deep sense of ownership and responsibility
  • You know how to work collaboratively and give and receive feedback.
  • You consider yourself a pro at Figma.
  • You feel empowered when you work as a team.


  • Company provided equipment you need to be happy at your job.
  • PTO + holidays.
  • Mandatory fun time. We mean it. Work-life balance in spades.
  • Robust benefit offerings include Health, Dental, Vision, Life, Accident, Short Term Disability, and Critical Illness (availability dependent on location)

Our Core Values:

  1. Do the right thing - Our employees are held to the highest standards. We act with integrity and honesty, embrace accountability, do what’s right, even when no one is watching.
  2. Tenacity - We take a relentless approach in our business: We show up expecting to win every day, obsess about serving our clients and employees, and are driven by results.
  3. Have Fun & Be Bold - We support work-life balance and have fun while being our bold and authentic selves.
  4. Scrappiness - We do more with less. We are scrappy, determined, resourceful, and relentless in delivering results.

ShipHero would like to thank all applicants for their interest; however, only those selected for an interview will be contacted.

Ship Hero is committed to a diverse and inclusive workplace. ShipHero is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or any other characteristic protected by law. We are committed to providing employment accommodation in accordance with the law. If you require accommodations due to a disability at any stage of our hiring process, please notify our Human Resources Team.

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Senior UX Designer

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